Warranty Support

Bristow's offers warranty support for all items purchased on our Bristow's Online website, or in our Bristow's stores. Although every item sold through Bristow's is guaranteed to be genuine and are warranted to be free from defects in workmanship and materials, the timeframe and scope of coverage varies by product and manufacturer. 

If you are having issues with an item purchased from Bristow's and believe it falls under a manufacturer warranty, we are here to help facilitate the process. Email us with details about your issue at support@bristowsmail.com. Make sure to include your receipt, pictures, and an explanation of the issue. You have the option, in many cases, to reach out to the manufacturer directly to resolve your issue as well. 

509 Helmets and Goggles Warranty Policy

FXR Products Warranty Policy and claim submission

 Fox Racing Warranty Policy and support

For all other products or if you have a question about a possible warranty claim, we're here to help. Just send us an email at support@bristowsmail.com and we will be happy to assist you. All warranties are the responsibility of the manufacturers we sell.  Bristow's does not express or imply any warranty of their own. 

In-store support: If you live near a Bristow's location, you can bring in any product you think might be defective and have it examined by a store manager.